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  • Can I register if I don’t live in the UK?

    Currently, we do not onboard users who are not residents of the UK. However, we do plan to expand our borders and make our mobile investment app available in different countries 🌏 Follow us on Twitter, Facebook, Linkedin, Reddit and Instagram to stay up to date🏃‍♂️

  • What do I have to provide for verification?

    To start using the Orca app, you just need to provide your first name, surname, date of birth and your residential address. That’s it!

  • What if my account was hacked?

    To prevent any further unknown activity and money withdrawals please contact us immediately at hello@getorca.app or via our online chat. We will make sure to protect your account and freeze it until you get full access to your device again. Discover the fears of investing and ways to overcome them.

  • How can I delete my account?

    To delete your account, it is enough just to write to us at hello@getorca.app or at our online chat. Make sure you are writing from the email address you want to delete📝

  • Can I restore my password if I forget it?

    You can recover your password by pressing the “Forgot passcode” button on the login screen and entering your PIN code. It won’t take long to recover it :)

  • What account types can I register?

    First of all, it’s incredibly simple to register as an investor with Orca. You can set up a General Investment Account (GIA) and an Individual Savings Account (ISA). An ISA is tax-free, but has a limited balance allowance of £20,000. A GIA has no limits on your balance allowance. However, you must pay taxes on any profits made.

  • How can I unblock my account if I fail all login attempts?

    For us, the most important thing is the security of your account. To protect you and prevent fraudulent activity, Orca sets limits so your data will stay safe. There is nothing to worry about: your account will be unblocked automatically after 24 hours. However, we can also unblock your account straight away. Just send us a selfie with your passport or driver's licence, so we can verify your identity. Once we receive the photo, the restriction will be removed. Make sure to reset your password after unblocking.

  • How can I unblock my account if I fail all login attempts?

    For us, the most important thing is the security of your account. To protect you and prevent fraudulent activity, Orca sets limits so your data will stay safe. There is nothing to worry about: your account will be unblocked automatically after 24 hours. However, we can also unblock your account straight away. Just send us a selfie with your passport or driver's licence, so we can verify your identity. Once we receive the photo, the restriction will be removed. Make sure to reset your password after unblocking.

  • What if I lost my phone or I suspect any unauthorized activity on my account?

    For us, the most important thing is the security of your account and your personal information. Please contact us immediately and we will make our best to prevent any fraudulent or unauthorized activity. Write to us at hello@getorca.app or contact us via our online chat.

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